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Kenyan man sues German airline Lufthansa for taking traveller’s walking stick

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German airline, Lufthansa, has been drawn into a legal tussle with a passenger living with disability, who alleges he had was denied using his walking stick in the plane thus inconveniencing his movement during a flight.

Mr Daniel Ochieng Orwenjo was flying aboard the airline from Halle airport in Germany to Jomo Kenyatta International Airport (JKIA) in Nairobi on July 3, last year, when the airline’s officers took his walking stick insisting that he checks it in as baggage because it was “too big and that it looked like a weapon.”

Although Mr Orwenjo informed the officers that he could not walk without it, they insisted and checked it in as bulky baggage.

“As a result of the serious failure of the airline to attend to my personal needs, I sat in the aircraft for over 10 hours without going to the washroom for the combined duration of the trip,” Mr Orwenjo said in court papers.

On arrival at the JKIA, Mr Orwenjo could not find his walking stick and after several enquiries, he was informed that it had remained behind in Germany.

He waited for hours as the airline was allegedly “looking for a local solution”. He claims the airline did not listen to his pleas to be assisted to go to the washrooms.

Eventually, he was given a metallic rod to use for his trip to Accra on July 4 despite having been assured that the stick, being his lifeline, would be delivered to his hotel the same day he arrived at JKIA in the evening.

Mr Orwenjo says he is a registered disabled person and relies on his walking stick for movement without which he is rendered immobile.

The airline knowing of the disability and need, foresaw the harm but failed to meet a standard of reasonable care, he claims.

“Indeed the metallic rod is so slippery that I fell down no less than eight times from the time I started using it. Needless to say, I suffered physical and psychological injury,” Mr Orwenjo said in court papers.

Lufthansa, however, argues that Mr Orwenjo had a thick wooden pole, “which appeared to be in excess of two metres in length.”

The airline refused to allow him to carry the pole on board and required that it be carried in the cargo hold of the aircraft as it contravenes the commission regulations list of prohibited articles for passengers and cabin baggage.

“We deny that Mr Orwenjo was unable to attend to personal needs or left stationary for over 10 hours as alleged,” Lufthansa German Airline says in replying affidavit.

The airline nevertheless admits that on arrival in Nairobi, the wooden pole was not in the cargo hold of the aircraft.

The airline arranged for a metal pole to be quickly fabricated for Mr Orwenjo’s use as a substitute for the wooden pole.

“Mr Orwenjo left for Ghana the next day early morning before his wooden pole was received from Germany. The wooden pole was delivered to him at JKIA on his return from Ghana,” Lufthansa German Airline in court papers.

The airline further states that the carriage of the passenger was covered by the Warsaw Convention as amended by the Montreal Convention, and by the Carriage by Air Act.

“The matters complained by Mr Orwenjo are not the subject of any liability attaching to us under the Conventions or the Act,” Lufthansa German Airline in court papers.

Mr Orwenjo says he has flown aboard many airlines with the same walking stick and neither has it been treated as a weapon nor has he experienced such grave injustice as exhibited by Lufthansa German Airline.

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Why there is less cash circulating in the economy

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A common phrase on the lips of many in the past even as we begin a new decade, whenever asked about business plans, holiday plans or short-term plans is ‘There is no money’.

Lack of money here refers to the slow rate of circulation of money in the economy or low liquidity. This phrase is not subjective nor is it the personal experience of a given few, but a collective anxiety on the overall state of the country’s economy.

Low velocity of money means the supply of money in the economy is low. At times what causes this to happen is when the population is unsure of the economic future, uncertain about their jobs or their once regular income, which has now become irregular and cannot be relied upon to support their needs.

The effect of this is that a tendency to hold on to the money occurs and spending decreases.Another factor is the volume of trade.

The more we trade, the more transactions we make and therefore the circulation of money increases.But if the volume of trade is low, the transactions decrease, business networks shrink, and income streams dry up.

Small businesses, especially, would find it extremely difficult to survive in times such as these. This is currently the case for many businesses in the country.

Looking at these two factors combined, we can see why a lot of us chorus the ‘no money’ response to New Year greetings.In the past two years, many businesses have issued profi t warnings, whilst others have downsized and restructured.

This has translated to job losses and consequently the loss of income and wages.As we enter into the New Year, we have seen some companies announcing a reduction of their workforce and some have stated cost of operations as a key factor for this decision.

To its credit, the Government kickstarted a campaign to clear over Sh100 billion in pending bills by the end of this month in order to inject cash into the economy and boost liquidity, aiming to facilitate businesses to operate and be productive.

So far, the National Government has paid out about nearly Sh20 Billion in pending bills and County Governments have paid out nearly Sh30 Billion in pending bills to the private sector.Parastatals have also cleared an equivalent amount of nearly Sh50 Billion in pending bills.

However, for industry the biggest concern is that the conversation on pending bills does not include VAT refunds, yet manufacturing is a top employer for the country and one of the largest revenue sources for Government.

Spiral effect

There is an approximate Sh100 billion in VAT refunds owed to businesses, manufacturers and exporters, that if paid back would have a huge multiplier effect in the economy. At present, the majority of industry players are having to borrow money for working capital arising from non-payment of these refunds, which should not be the case.

Especially, because each month these same manufacturers and exporters remit their taxes to Government without fail.

The problem of low liquidity in the economy can be solved by applying some concrete and effective steps immediately.

Firstly, there is need for there to be substantial monthly budgetary allocations, which are representative of the sector’s capital intensive nature, to clear monies owed to industry players in VAT refunds.

Secondly, the Government could utilize fi nancial instruments and promissory notes which could be discounted at commercial backs to ensure access to money.Third, on the issue of delayed payment going forward and to avoid always circling back to the state of low liquidity, we need to put into place a prompt payment legislation that compels everyone, be it Government or Private sector, to make payments within a maximum of 90 days.

In the same breath, the Government should also enforce a post-facto audit clearance and blacklisting of non-compliant parties.

If we solve the liquidity problem, then it would not be all doom and gloom, and we will set the tone for a vibrant economy in the new decade. We will increase business productivity, boosting profi tability and the capacity to offer employment.

Businesses need policy certainty and stability to thrive, and guaranteed cash flow offers just that.— The Writer is the Chairman of Kenya Association of Manufacturers and the Vice Chair, COMESA Business Council.

By Standard.co.ke

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Business

Michael Joseph sells all his Safaricom 1.17 million shares 

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By JUDITH GICOBI

Michael Joseph, the acting Safaricom CEO, has revealed that he sold all the shares he had at the telecommunications company.

Michael, the first Chief executive at Safaricom, owned 1.17 million shares at the company. But he sold all his shares in the financial year that ended in March 2019. He says the sale was to enable him to construct his retirement home.

“When you invest in a company like I did with Safaricom you invest for a reason. You invest at some point because you want to invest. When you take the money out you want to spend on something. In my semi-retirement, I am building a house and I needed the funds,” Joseph said.

The founding CEO has a home already at Lewa Wildlife Conservancy in northern Kenya. He did not disclose the location of where the new house will be. 

Joseph is among the increasing list of expatriates who have acquired Kenyan citizenship and chose to continue living in Nairobi, Kenya, even after the end of his period of service. He has dual citizenship in Kenya and the US.

At the time when Michael sold off his share, they were retailing at Ksh 27. He may have made a profit of roughly Ksh 30 million from the sale. “If I could keep (my shares) there, I could keep them there. I could keep them for sure. It has nothing to do with Safaricom,” he said on the decision to sell off his entire stake.

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Business

[ADVERTISEMENT] Did you know that ear wax build-up can cause memory lapse, forgetfulness and dementia?

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I have to admit something, and it’s a little embarrassing…

You see, until recently, I had a problem with earwax. And not a “small” problem, either. It was a large, gross, disgusting problem.

You see, ever since I was little, I’ve never liked using Q-Tips. My mom pushed one too far into my ear when I was little, and the memory of that pain has stuck with me my entire life.

Well, recently, after years of putting it off, I finally tried using Q-Tips. I had to work up to it, but I finally used them. I have just one thing to say about that: Wrong Move!

Turns out, Q-Tips aren’t that great for actually removing the earwax from your ear. Instead, they just push it further in, packing it until it’s hardened and blocking your ear canal. Well, guess what happened to me?

That’s right, the earwax became so packed, I started having hearing problems! That’s great, to avoid something for almost 50 years, only to have it cause even worse problems when you finally do use it!

And, that’s not the only thing I was afraid of, either. In fact, I visited my doctor about the blockage, and he told me that there have been studies linking earwax buildup to dementia.

“The excessive amount of earwax can cause hearing loss or ringing in your ears. Some people experience vertigo, which increases the risk of falling. Right now, we see some correlation between hearing loss and cognitive decline and dementia.”

What? How? I couldn’t believe it…

Apparently, since the inner ear is responsible for such important things as balance and hearing, the brain becomes overtaxed when trying to compensate for impacted eardrums. Now, this really hit home…

It hit home because my mother has been struggling with dementia for the past few years, and it’s been painful for the whole family.

My doctor told me that it’s especially important for the elderly to have earwax removed regularly. Too often, though, earwax in the elderly goes unnoticed, but its one of the most common reasons people have hearing-related problems.

I look at my own kids, and think that there’s no way I would ever want to do that to them. So, I asked the doctor what my options were. And, it turns out, they were kind of limited…

Basically, he recommended that I try one of those ear-cleaning kits, with the saline water that you pump into your ears. The trouble was, I’d already tried that!

In fact, I’d already tried everything! Sprays, pumps, Q-Tips, but nothing was helping with the impacted earwax. So, I asked the doctor if he could do anything. Well, it turned out he could, but at a cost…

You see, since it was considered an elective procedure, my insurance wouldn’t cover it. So, I’d have to pay hundred out of my own pocket. Well, I don’t just have that kind of money laying around. And, it’s silly, but I was nearly in tears talking to the doctor as it seemed like my options had run out. Well, then something amazing happened…

My doctor, empathizing with my situation, told me about these things called Q-Grips. Instead of pushing the wax into the inner ear, like a Q-Tip, they grip it and pull it out.

I couldn’t believe it. These Q-Grips sounded like exactly what I needed. But, I wanted to do a little more research.

What are Q-Grips?

Turns out, they’re basically the ideal solution for removing ear wax. I did look at my box of Q-Tips when I got home, and my doctor was right—It says right there on the box, “Do Not Insert Into Ear Canal.” When you’re using Q-Tips, you’re just pushing the wax further into the ear, creating more blockage. They can even cause ear infections.

But the Q-Grips are actually designed for ear wax removal. They work like a soft corkscrew. You just twist the flexible, soft ends into the ear and then pull the wax out. And, when you’re done, the disposable head pops off and into the garbage can with the press of a button.

And, my favorite part is: They don’t go too far into the ear. They’re designed so they won’t cause any damage or irritation.

Everybody Seems To Be Getting In On This Trend

Ever since Q-Grips have been introduced, more and more people have been ditching their old cotton swabs and choosing a better way to clean your ears. That’s because, even though they knew using old cotton swabs was just compacting the wax and making the problem worse, it was the only thing to do…

But now, people are switching over to the innovative product that grips and pulls the earwax right out of your ear.

Millions of people are avoiding hearing ear blockage, hearing loss and infection simply by switching over to Q-Grips…

But… Is it Really Worth All This Hype?

Since its debut, Q-Grips has been SELLING OUT just about as soon as it gets in stock… it’s become that popular.

And, this is all due to the amazing reviews and people sharing on social media, because it hasn’t even been advertised to the public yet! It’s all because of word of mouth…

QGrips has easily developed a cult following. Here are some customer reviews:

“I have a bad habit to pick the ear wax every two or three days with cotton swabs. Though I know it is bad, I can’t control myself. When I feel aches inside my ears, I do it. When I bought this cute set of ear wax remover, Qgrips is professional, durable and easy to clean. They are what I am looking for.”

– Harold Torres

“I’m a musician and sometime my ears clog up with wax and I can’t hear the monitors or use earbuds. For years I’ve been trying liquid solutions, laying on the bed upside down. This Qgrips removed it within seconds. It doesn’t go as deep as my doctor does when he can see inside… but it pulls it out within it’s safe area and it soft and painless. Great idea that works!”

– Frank Jackson

“The silicone tips are soft and do not hurt my ears, just the right size to do the job and I was able to get quite a lot earwax out without getting too far and injuring my eardrum, or even poking the wax farther into my ear. Will recommmend this ear cleaner to my family and friends.”

– Dorothy Collins

“I got these for my dad, who has excessive ear wax and is starting to show some signs of dementia. He has said he feels much more comfortable after using it and I can definitely tell that his hearing and awareness has improved.”

– Tina Cooper
I wanted to get a professional’s opinion on the effectiveness of QGrips, so I spoke with ear, nose and throat doctor, Dr. Richard Osborn, to see if the hype was justified. Here’s his take:

“Most people don’t know that the way we were all taught to clean our ears growing up is wrong. Because they see some wax on their cotton swab, they think they’re getting it out of the ear. But, this is actually wrong. What’s really happening is they’re pushing the wax further into the ear, which can cause discomfort, hearing loss, infection or a ringing sensation in the ear.

Q-Grips is the best product I’ve seen that safely and effectively removes the bulk of the earwax without causing any damage. I recommend it to all my patients because, quite simply, it’s the best ear cleaning tool you can use, period.

– Dr. Richard Osborn, Otolaryngologist

After Dr. Osborn’s endorsement, I was sold and needed to get Q-Grips for myself and my mother.

I went online (Q-Grips aren’t sold in stores yet) and ordered one. (They currently have a buy 1 get 1 free deal, so it was perfect!)

A couple days later, it was waiting for me in the mail.

The Q-Grips worked so smoothly. I just twisted it right into my ear and it easily broke up the buildup of wax. It took a few passes, but I finally got to the point where I wasn’t pulling out any more wax.

(And, I have to be honest with you, I did get some enjoyment out of it. It’s like how some people like popping pimples, I guess. It felt amazing to get all that stuff out…)

But the greatest reward was seeing what happened when my mother used it. The difference before and after was night and day. Finally, she could hear again! There was no ringing in her ear, and she said it didn’t feel like the world was being muffled! For the first time in a while, she didn’t have to struggle to hear the birds outside!

Not only did it improve her hearing, but over the course of the next few days, I could see an almost immediate impact on how her mind and memory seemed to be sharper and more alert. Who knew that something as simple as cleaning out earwax could have such a profound improvement on my mother’s hearing and memory!

Now, how much does it cost? Is it worth the price?

Q-Grips currently sell for $40. At first, I thought the price was a bit steep. I mean, $40 for an ear cleaner? But, after seeing how well it worked with my mother and then using it for myself, I’ve completely changed my tune…

First of all, these things clean my ear better than any cotton swabs I’ve ever used. I was actually surprised by how much wax I pulled out of my own ear! But, it turns out, I had only ever just been pushing the wax further in when using cotton swabs…

Plus, I’ve had tinnitus for the past few years. You know, it’s a constant ringing in your ears. Very annoying. Well, after using the Q-Grips, I no longer have that annoying ringing! So, not only do I feel like a kid again, but Q-Grips actually improved my hearing!

But most of all, the positive effect that it’s had on my elderly mom made the investment in Q-Grips worth it a million times over. You can’t put a price on helping your loved ones, but if I had to, I would have spent my life savings just to see the benefits my mother has gotten from using Q-Grips.

When you take all of that into consideration, the $40 is absolutely well worth the price.

Q-Grips’ website is currently offering a 2-for-1 deal.

Q-Grips’ official website is doing a buy one get one sale for the next 24 hours. After seeing that, I have to let you know, that everybody who uses Q-Tips should immediately toss them in the garbage and order the Q-Grips, they’re just that good. Take it from me, using them is one of the best feelings in the world.

UPDATE
UPDATE Sunday, January 19, 2020 – Ever since the Q-Grips were featured on TV, an incredible amount of buzz has been generated and has since sold over 2 million units. Due to its popularity and positive reviews, the company is so confident in their product that they are now offering a one-time first time buyer 50% discount. To see if they are still available in your area, click on the button below.

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