Connect with us

Business

Kenyan man sues German airline Lufthansa for taking traveller’s walking stick

Published

on

German airline, Lufthansa, has been drawn into a legal tussle with a passenger living with disability, who alleges he had was denied using his walking stick in the plane thus inconveniencing his movement during a flight.

Mr Daniel Ochieng Orwenjo was flying aboard the airline from Halle airport in Germany to Jomo Kenyatta International Airport (JKIA) in Nairobi on July 3, last year, when the airline’s officers took his walking stick insisting that he checks it in as baggage because it was “too big and that it looked like a weapon.”

Although Mr Orwenjo informed the officers that he could not walk without it, they insisted and checked it in as bulky baggage.

“As a result of the serious failure of the airline to attend to my personal needs, I sat in the aircraft for over 10 hours without going to the washroom for the combined duration of the trip,” Mr Orwenjo said in court papers.

On arrival at the JKIA, Mr Orwenjo could not find his walking stick and after several enquiries, he was informed that it had remained behind in Germany.

He waited for hours as the airline was allegedly “looking for a local solution”. He claims the airline did not listen to his pleas to be assisted to go to the washrooms.

Eventually, he was given a metallic rod to use for his trip to Accra on July 4 despite having been assured that the stick, being his lifeline, would be delivered to his hotel the same day he arrived at JKIA in the evening.

Mr Orwenjo says he is a registered disabled person and relies on his walking stick for movement without which he is rendered immobile.

The airline knowing of the disability and need, foresaw the harm but failed to meet a standard of reasonable care, he claims.

“Indeed the metallic rod is so slippery that I fell down no less than eight times from the time I started using it. Needless to say, I suffered physical and psychological injury,” Mr Orwenjo said in court papers.

Lufthansa, however, argues that Mr Orwenjo had a thick wooden pole, “which appeared to be in excess of two metres in length.”

The airline refused to allow him to carry the pole on board and required that it be carried in the cargo hold of the aircraft as it contravenes the commission regulations list of prohibited articles for passengers and cabin baggage.

“We deny that Mr Orwenjo was unable to attend to personal needs or left stationary for over 10 hours as alleged,” Lufthansa German Airline says in replying affidavit.

The airline nevertheless admits that on arrival in Nairobi, the wooden pole was not in the cargo hold of the aircraft.

The airline arranged for a metal pole to be quickly fabricated for Mr Orwenjo’s use as a substitute for the wooden pole.

“Mr Orwenjo left for Ghana the next day early morning before his wooden pole was received from Germany. The wooden pole was delivered to him at JKIA on his return from Ghana,” Lufthansa German Airline in court papers.

The airline further states that the carriage of the passenger was covered by the Warsaw Convention as amended by the Montreal Convention, and by the Carriage by Air Act.

“The matters complained by Mr Orwenjo are not the subject of any liability attaching to us under the Conventions or the Act,” Lufthansa German Airline in court papers.

Mr Orwenjo says he has flown aboard many airlines with the same walking stick and neither has it been treated as a weapon nor has he experienced such grave injustice as exhibited by Lufthansa German Airline.

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Business

SPONSORED: Luxurious Thika Superhighway Properties

Published

on

Optiven Real Estate in partnership with Equity Investment Co-operative Society Limited is enabling Kenyans to own very prime properties in this leafy suburb at Thika Greens. This jewel property is located in a serene environment along Thika Super Highway, and with up to 90% financing from Equity bank.

Available amenities include:

  • 18 Hole par 72 Championship Golf Course
  • Tarmacked & Well maintained roads
  • Water and electricity on site
  • 24/7 top security
  • Magnificent Operating Club House
  • Golf Villas that offer World class accommodation services
  • A state-of-the-art entry gate
  • Stone perimeter wall
  • Controlled development with a variety of residential house plans to choose from
  • What’s more, the project has Water, Electricity, Common areas, House designs and Ready Title Deeds.
  • The project landscaping is only comparable to none. This is where every human desires to live and enjoy life

 


Investment Offer

  • Cash price: From Ksh. 3.28M depending on the size and location – We have 1/8th, 1/4, 1/2, 1 acre and  2 to 3 acres
  • Installments: Deposit 10% and get 90% financing for 10 years.

Ease of Acquisition

  • The bank has a dedicated personal to help you process the loan. You only require to pay 10%, with 90% financing done by Equity Bank.
  • You can easily buy a property in this amazing project through the following ways:
  • The customer is only required to raise 10% of purchase price and 90% will be funded by Equity bank.
  • The customer will be required to pick their property of choice; then undergo an appraisal by the bank.
  • Cash buyers are welcomed as well.
  • Installment option of up to 12 months is available for those who opt not to go the loan way.
  • We have very few plots available depending on the size and location
  • Make a good Choice Today and be part of this success story that is in the making

Continue Reading

Business

Kenyan Who Quit Aviation for Mortuary Business Now Minting Money in US

Published

on

Featuring on Saturday, December 7 in an episode of The Chamwada Report, Ng’ang’a revealed that he first studied aviation before losing interest in flying.

“I actually came to do flying, I didn’t follow it up. It wasn’t my passion,” Ng’ang’a an intimated.

“I ended up going to school, took some medical classes. Someone came to school on a career day talk to us about various career lines, he talked about forensic science and I ended up venturing into mortuary sciences. That’s how I ended up in the funeral business,” he revealed.

John Richard Ng’ang’a walks Alex Chamwada and crew through the operations of Bedford Memorial Funeral Home. Photo: Alex Chamwada

Ng’ang’a served in the corporate world for 19 years before he branched out to establish his own funeral home in December 2015, as indicated in company website www.bedfordmemorialfuneralhome.com

He has been in the industry for five years and handles about 300 cases annually.

While engaging Chamwada on how he started his business, the entrepreneur revealed that he did it solely using his savings and based his motivation on a quote by American billionaire Mark Cuban.

“Like Mark Cuban says, its only a moron that starts a business with a loan, if it doesn’t work you still have to pay the loan. So I opened my business without a loan, but with only the money I had saved,” Ng’ang’a stated.

Despite the success of his business, Ng’ang’a maintains a relationship with Kenya, intimating to Chamwada that he has even started an enterprise in Kenya despite the challenges facing startups in the country.

“I have different projects at home that I’m involved in. I just started a magazine in Kenya that is going to explore different areas and kinds of tourism and we are getting in touch with counties to support us, even if Kenya is hard to penetrate,” Ng’ang’a stated.

“Living in the US, you will understand. You can walk in and have services handled in 10 minutes and walk away, in Kenya, you can chase somebody for days. It becomes discouraging,” he added.

A Bedford Memorial Funeral Home hearse. Photo: Alex Chamwada

When quizzed on how he has managed to stay successful, Ng’ang’a explained that one had to have compassion and a good understanding of people.

“I’ve had people come here and start going off on me. It is an inborn thing. You have to be compassionate even to deal with people and you have to understand that. Otherwise, you will be upset every day,” Ng’ang’a stated.

According to the company website, Ng’ang’a founded the funeral home in order to facilitate the needs of the middle class, single families, low income and senior citizens on a budget.

By providing flexibility, discount prices and providing unique customised services, Ng’ang’a has found success in the business.

Adding to the many services offered, the funeral home has an inbuilt chapel with a capacity of up to 70 people for bereaved families to conduct services and prayer.

“We have a chapel if the bereaved families don’t have a church they can do their services here. If they have a church we’ll head to the church and they can have their service there,” Ng’ang’a shared.

A casket prepared for transportation to Kakamega by Bedford Memorial Funeral Home. Photo: Alex Chamwada

“I want to tell Kenyans who are getting green-cards not to sell everything back home. Green cards don’t give you the right to move away from home,” Ng’ang’a advised.

“You can have a green card, come work for six months, go home for six months. You can live in both worlds and you will be a happy person. But you have to be reliable, dedicated, committed,” he concluded.

by `Kenyans.co.ke

Continue Reading

Business

Kenya Railways adds more SGR train coaches to meet high demand

Published

on

Kenya Railways has announced that it will add five more coaches to the Standard Gauge Railway (SGR) passenger train that shuttles between Nairobi and Mombasa to cater for the rise in passenger numbers in the festive season.

The extra coaches that will cater to both economy and first-class passengers will be added starting December 22, 2019 to January 3, 2020.

The train service, dubbed Madaraka Express, is currently fully booked for the Christmas season as Kenyans seek convenience, fast and affordable travel.

“With the exception of Dec. 28, the morning train from Mombasa and the afternoon train from Nairobi will feature an additional first-class and four economy class coaches from Dec. 22, to Jan. 3, 2020,” said Kenya Railways in a notice.

Kenya Railways@KenyaRailways_

Public notice:

With the exception of Dec. 28, 2019, the morning train from MSA & the afternoon train from NRB will feature an additional first class & 4 economy class coaches from Dec. 22, 2019 to Jan. 3, 2020. We appreciate your continued support.

See Kenya Railways’s other Tweets

Kenya Railways has normally increased the train coaches during the holiday season as demand surges and has steadily increased coaches on the Nairobi-Mombasa route since the SGR passenger train was launched in June 2017.

The rising demand for the SGR passenger train service has however dealt a huge blow to commuter bus operators.

By NN

Continue Reading


Are you looking for a Church to fellowship in Atlanta Metro Area?

poapay3

Like us on Facebook, stay informed

NEWS TRENDING RIGHT NOW

2019 Calendar

November 2019
M T W T F S S
« Oct   Dec »
 123
45678910
11121314151617
18192021222324
252627282930  
satellite-communication1.jpg

Trending

error: Content is protected !!