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Safaricom announces closure of Two Rivers Mall retail centre



By Judith Gicobi

Safaricom, Kenya’s main mobile network provider, has stated that the Two Rivers Mall Retail Centre will close on August 31, 2022.

The telecommunications operator announced in a notification on Tuesday that the change was made to streamline its business operations to better serve the demands of the customers.

“As we continue to streamline our business operations to better the customers’ needs, we wish to inform all our customers of the closure of the Two Rivers Mall Retail Centre with effect from 31st August 2022 at the close of business,” read part of the notice by Safaricom.

However, the multinational telecommunications corporation urged its clients in the impacted region to use the Village Market Retail Centre or other nearby locations to use its services.

“Starting 1st September 2022, our customers in the area can continue accessing all our services from the Village Market Retail Centre or nearby care outlets,” Safaricom stated.

Additionally, the mobile network provider asserted that all of its clients can still access their self-service channels.

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